Senior Benefit Solutions
Privacy Policy

Effective Date: January 1, 2024

Thank you for choosing Senior Benefit Solutions ("we," "us," or "our") for your Medicare insurance needs. We understand the importance of safeguarding your personal information and are committed to maintaining the privacy and security of your data. This Privacy Policy outlines how we collect, use, disclose, and protect your information in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy laws.

1. Information We Collect

We may collect and store the following types of information:

a. Personal Information:

• Your Name/Contact information (address, phone number, email)

• Date of birth

• Social Security Number (only when required for insurance application)

b. Health Information:

• Information about your medical history

• Current health conditions

• Medications and treatment information

c. Payment Information:

• Credit card or other payment information (only for payment processing)

2. How We Use Your Information

We use your information for the following purposes:

a. Insurance Services:

• To provide you with Medicare insurance quotes and coverage options.

• To facilitate the application and enrollment process for Medicare plans.

b. Customer Support:

• To assist you with inquiries, claims, and other insurance-related services.
• To communicate with you regarding your policy and account.

c. Compliance:

• To comply with applicable laws and regulations, including HIPAA.

d. Marketing:

• To send you promotional materials, newsletters, and updates (with your consent, which can be withdrawn at any time).

3. Information Sharing

We do not sell or share your personal or health information with third parties for marketing purposes. However, we may share your information in the following circumstances:

a. Service Providers:

• We may share your information with trusted service providers who assist us in processing your insurance application and providing support services.

b. Legal Obligations:

• We may disclose your information when required by law, such as to comply with a subpoena or other legal process.

4. Your Choices

You have the following rights regarding your information:

a. Access:

• You can request access to the personal information we hold about you.

b. Correction:

• You may request corrections to any inaccuracies in your information.

c. Opt-Out:

• You can opt-out of receiving marketing communications from us.

5. Data Security

We employ strict security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These safeguards include encryption, access controls, and regular security audits.

6. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any changes will be posted on our website with an updated effective date.

7. Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your information, please contact us at:

info@senbensolutions.com

8. Complaints

If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services.

By using our services, you agree to the terms outlined in this Privacy Policy. We are dedicated to protecting your privacy and ensuring the security of your information. Thank you for choosing Senior Benefit Solutions for your Medicare insurance needs.